Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the VisibleWise website, platform, dashboards, APIs, and related services (collectively, the “Services”).
By accessing or using VisibleWise, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. About VisibleWise

VisibleWise (“we”, “our”, or “us”) is a SaaS platform that provides analytics, marketing intelligence, automation, and data-driven tools for businesses.

2. Eligibility

To use the Services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding agreement
  • Use the Services on behalf of a company only if you are authorized to do so

3. Account Registration

You may be required to create an account to access certain features.
You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized use

You are responsible for all activity under your account.

4. Subscription & Payments

Some Services are offered on a subscription basis.

4.1 Billing

  • Fees are billed in advance unless otherwise stated
  • All prices exclude taxes unless explicitly indicated
  • Payments are non-refundable unless required by law

4.2 Plan Changes

We may modify pricing, plans, or features with prior notice. Continued use constitutes acceptance.

5. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes
  • Attempt to access systems or data without authorization
  • Reverse engineer, scrape, or resell the Services
  • Interfere with platform security or performance
  • Upload malicious code or abusive content

We reserve the right to suspend or terminate accounts that violate these rules.

6. Data & Analytics Disclaimer

VisibleWise provides analytics, insights, and data-based recommendations.
You acknowledge that:

  • Data may be estimated, inferred, or aggregated
  • Results are provided “as is” and for informational purposes
  • Business decisions remain solely your responsibility

We do not guarantee accuracy, completeness, or outcomes.

7. Intellectual Property

All content, software, designs, trademarks, and materials are owned by VisibleWise or its licensors.

You are granted a limited, non-exclusive, non-transferable license to use the Services for internal business purposes only.

You may not copy, distribute, modify, or create derivative works without written permission.

8. User Content

You retain ownership of any data or content you submit.

By submitting content, you grant VisibleWise a worldwide, royalty-free license to process and use it solely to provide the Services.

9. Third-Party Services

The Services may integrate with third-party tools or platforms.

VisibleWise is not responsible for:

  • Third-party content or availability
  • Data accuracy from external sources
  • Third-party privacy or security practices

Your use of third-party services is subject to their own terms.

10. Suspension & Termination

We may suspend or terminate access if:

  • These Terms are violated
  • Required by law
  • Security risks are detected
  • Payments are overdue

Upon termination, your right to use the Services ends immediately.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

We disclaim all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not warrant uninterrupted or error-free service.

12. Limitation of Liability

To the maximum extent permitted by law, VisibleWise shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Decisions made based on analytics or insights

Our total liability shall not exceed the amount paid by you in the last 12 months.

13. Indemnification

You agree to indemnify and hold VisibleWise harmless from claims arising from:

  • Your use of the Services
  • Violation of these Terms
  • Infringement of third-party rights

14. Changes to the Terms

We may update these Terms at any time.

Material changes will be communicated via the platform or email. Continued use means acceptance.

15. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

16. Contact Information

For questions regarding these Terms, contact:

Email: [email protected]